Rafayel on the Left Bank

Fabulous hotel

Nice hotel, my only complaint is that the room needs more lighting. It is very dark

Generally, the levels of comfort and service are very good. The bed was very comfortable, the shower was fantastic. Eco-initiatives are clearly displayed. The entertainment system seems dated now, £10 for a movie when they should have free Netflix; the swimming pool was a resistance pool but the mechanism doesn't work so you only get two strokes per length of the pool; a broken lift led to some wandering around to find the spa. I'm vegan and noted that, though I had a delicious biryani for supper, nothing was marked as vegan, there were no vegan starters or desserts and no clear offer of a vegan breakfast - though when I asked for one, it was cooked fresh for me and was very nice.

Really nice hotel but location is poor. Unless you have a car do not stay here, as there are very few taxis and Uber will not support it

The spa is too small, and there was no beauty therapists so no treatments at the spa. However the hotel room was beautiful.

The price for the room was probably way more expensive than what you actually get!

Beautiful decor, big rooms with many floor to ceiling windows. Very spacious. Also has a Spa and Gym plus underground parking.

The room was lovely, however overall our stay was extremely disappointing.We found the reception staff rude and not welcoming, the dining room freezing cold and the parking charges absurd. When we checked in we were told that their parking charges were £7 per night, however when we checked out after 2 night stay were given a bill for £30 for 2 nights which we did challenge however all to no avail and no empathy was shown by any staff members.

Not a 5* hotel, would expect higher standard of cleanliness and general upkeep

Helpful and friendly staff. My highlight was the food at the restaurant which was delicious. The room was good but I found it terribly intruding the way you cud see inside the bathroom from the bedroom.