Le Chalet Suisse Motel Apartments

Great spot. Super friendly, helpful staff. Room had all we needed.

Was a nice clean place to stay :)close to plenty of food places and so on.also close to the lake front as wrll

Place was clean and tidy with great views of the lake.

Good location but a bit run down. Nothing bad but was probably priced at a higher end accommodation.

I can't state enough how important is to get the keys back from the guests, incidents like people walking into your room after midnight should not be happening in this kind of property with such a good reviews; it was incredible disappointing but Management sort it out in a efficiently manner.

The location was good but the property is run down and in need of a major renovation or complete ‘tear down’ . The guy who checked us in was lovely but the actual room was not in great shape.. the shower door did not operate correctly and leaked water on floor, light switches dirty ( we used tissues to turn on/off, everything banged about! Our main concern was the stairs going up to the two bedrooms... they were so narrow and steep you had to walk up sideways.. no bathroom upstairs either so difficult for my older parents to utilize... we were very disappointed as felt the room was not cheap!

The apartment was very clean, the beds comfortable and the view from the balconies beautiful. Full lake view.

property is facing the road so had to shut down blind at all times to avoid eye contact with strangers on the street

Average, there is a lot that could be improved. A weird smell in the room, possibly a cleaning product used. Mirror in our room was very old and showing signs of wear on the actual mirror. Motel is very dated. Check in was quick, but not really very friendly. Check out, non existent. Rang bell, no one came. Left key on desk.

Had 2 bedroom motel unit, stairs very step with short treads to the upstairs bedroom. Good ammenities once I sorted out noisy fridge (out of balance). Good view of Lake Taupo, except there were smokers just along from us on balcony. My downstairs bed was very spongy with very little support for my back. Very handy location to Taupo restaurants, supermarket & shops. Shower basjc but OK. Ants crawling on floor by edge of kitchen bench & on floor of bathroom. Maybe a 3.5 due to poor quality bed but only a 3 due to the ants, which shows in cleaning problems and poor upkeep. However not many motels in area with 2 bedroom options.