Marcelina

The address listed for Marcelina is apparently just an office. No one was there when I arrived, and the hotel did not contact me in advance requesting a specific time of arrival or explaining the situation. After about 20 minutes, a man showed up and escorted me to the actual location, a couple of blocks away on Via Varese. (The main name for the establishment is When In Rome.) I was given a large room with 2 sofabeds in addition to a double bed. 5 people could have slept there—but not comfortably, because it was a sauna. Even after the evening came, Rome cooled off, and I opened the windows wide, this room remained hot all night. The air conditioner was feeble and useless. The one chair was broken and unusable. Lamps lacked lightbulbs. In the morning, no one was at the desk by 8:30, even though they supposedly open at 8. The staff wasn't unpleasant, but apparently they don't know how to create a comfortable experience. Add shared bathrooms, and you have poor lodging at a relatively high price.

I didn't actuallly get to stay at Marcelina as I arrived late into Rome and they were unable to accommodate my potential late check in. There was a huge communication break down. We made it to the place before 2300 but they gave my room away and we didn't get the message that they were not able to accommodate the late check in despite messaging and calling them and hotels.com several times. Hotels.com actually confirmed with me that they had called Marcelina and got confirmation that the potential midnight arrival would be ok. Long story short, a neighbor got a hold of the owner or property manager and he came and helped me (and my 2 small kids) find a room for the night which I was very thankful for despite everything. I can't imagine if I had to find a room for the night by myself. So if you are arriving late or need special accommodations, get confirmation before you book especially if it's non-refundable!

Room was very cozy, close to everything. Family run. Very nice

ok