2/10 – Dårlig
4. februar 2025
Expensive Disappointment
What an expensive disappointment. $500 for two rooms. #1 HVAC on our floor was not working. Engineer had gone home. Take care of it tomorrow.
#2 Room had very little lighting. That was made worse by a faulty table lamp on desk. Front desk sent someone up to fix or replace it. Took it out of the room and never returned. My grandson and I had to get dressed for a General Assembly visit in front of the door where we had enough light to see what we were doing
#3 Coffee. Maids had left only decaf coffee with the coffeer maker. Picked up some regular coffee at front desk but it made little difference because the in room coffee maker did not work. Next morning, no coffee in the breakfast area. One poor employee appeared to be responsible for all breakfast service. She said the coffee machine was broke and she had to go "upstairs" to get brewed coffee. It was great to see it when it arrived. Unfortunately no cups to hold it.
#4 In room clock could not be set. Why Hampton Inns even includes them is beyond me.
#5 There were two bottles of conditioner in the bathroom but unfortunately no body wash.
There is just something out of sync about this entire place. No personality at front desk (when someone is available). This is just too much money for so little attention.
jim n
jim n, familiereise på 1 natt
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