8/10 – Veldig bra
25. jan. 2019
I came back
My second time visiting this hotel in less than a year. Even though the area is not particularly nice, and it takes a lot of time to get to central places in London, I still choose this hotel every time due to it's cleanliness and excellent service. We had some issues with the cab company recommended by the staff at the reception (they just had the card lying and suggested we try them out for airport transport. The company was really bad and we almost missed our flight), and the staff at the best western croydon apartment hotel apologised for THEIR behaviour even though it had nothing to do with them. That shows once again how amazingly serviceminded they are! What really blows me away is how clean the rooms are, how well maintained they are. The area does unfortunately drag things down a notch or two, but I would still come back again
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