2/10 – Dårlig
5. desember 2017
When we arrived there’s no one in the villa, we just went into the villa as the door was not locked. But there’s no one there so we look every where to find the staff. Luckily there were 2 ladies cleaning the other areas but they said their office didn’t inform them there’s guest coming that period. I showed them my voucher and they agreed to let us stayed. The ladies were nice but when I come back home, I found this hotel double charged me (I already paid through Hotels.com but they charged my credit card again for the same amount.) So I hv to stop payment with credit card company and caused me a lot of trouble to follow up this matter with Hotels.com and credit card company. If u hv other choice please don’t book this hotel in Capri.
Yuk Chun Gayle
Yuk Chun Gayle, reise med venner på 2 netter
Hotels.com-verifisert gjesteanmeldelse