4/10 – OK
13. desember 2024
Wouldn’t recommend this hotel. While it is presented as luxury in the rainforest, it has a lot of issues.
Food was not nice. Had to pay for drinks even water. Jorge and Abhner were great staff but rest were pretty bad. Janet as tour guide was great but we didn’t see that much wildlife mainly small insects which we had seen before. Room was not good - hole in the cabana roof led to us being swarmed by insects every day and staff did nothing to help. Cleaners were terrible. Sheets had stains and marks.
We contacted the hotel directly afterwards and were given a terrible reply. This stay was the worst part of our trip.
DILESH
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