Great stay!! Easy to book, and we arrived after check-in was over and had to call last-minute to let them know. They were very friendly and gave us the info we needed to check in on our own. When we arrived, we were shocked at how beautiful and unique the room was! It was incredible. They had also left some toiletries, snacks, and slippers to make our stay more comfortable. The only thing that was strange was that when we first arrived, there was a horrible smell coming from the bathroom, but we ran the water for a minute and opened the door onto the balcony, and it cleared out within minutes. In the meantime, the staff quickly responded to the issue and allowed us to view other rooms in case we wanted to move that night. Excellent service, beautiful building, nice shower and bathroom, everything was comfortable. The bed could have been more comfortable, but is suitable for most. A great value for the price, and a unique place to stay in Venice!