Excellent customer service, all the staff whom we encountered were very friendly helpful and of good cheer. A beautiful hotel and residences equipped with the standards to get by whilst on your trip in Guyana, Georgetown. Highly recommend this hotel for anyone looking to stay at this lovely and healthy environment. The cafe bistro does amazing food dishes and has a great bar to enjoy luscious alcoholic beverages. Loved the coconut prawns, fried rice and steak dishes. Great variety to choose from and everything is affordable. Overall 9/10 for a hotel excellent service and excellent house keeping helping to keep the environment clean and friendly for all guests. Well done folks! Keep up the good works!