Old Town Residence BIS

Dette er noe av det dårligste jeg har bodd på! I annonsen sto det at det skulle være to soverom, Men det viste seg og være ett soverom og en liten og skrøpelig sovesofa!!! Ikke plass til en voksen, og vi var to voksne. Noe som jeg også søkte etter!! Dårlig standard, gulv som bråker og knirker veldig! Utrolig lytt, hører folk på naborommet prater! Det verste var at min sønns dress ble stjelt fra rommet! Vet det høres utrolig ut, men dette er sant! Hvorfor lyve om sånt! Den ble hengt opp i et skap når vi ankom leiligheten for og ta vare på den på best mulig måte! Når vi skulle sjekke ut og dra var den borte!! Det er kun vi og folket som jobber der som har nøkkel og mulighet til og låse seg inn! Jeg trodde dette virkelig ikke dette gikk an!!! Jeg meldte selvfølgelig fra om dette, men fikk til svar at de ikke hadde funnet noe etter renhold!! Jeg vet at noen lyver her for dressen var og er borte! Jeg ble selvfølgelig forbanna og det ble en del krangling! Men hva skulle man gjøre??? Vi var nødt til og dra til flyplassen og fikk dermed ikke tid til og kontakte politi el.!! Kommer selvfølgelig til og ta dette opp med hotels.com og se hva spm skjer! Helt utrolig at det overhodet er mulig! Reiser en del, men har aldri opplevd noe lignende! Det eneste positive med disse leilighetene er belligenheten som er meget bra! Men styr unna her!!

Only complaint is the mattress could have been better but other than that it was a perfect place to stay! So close to everything, room was lovely and staff very helpful

The location is great, just a short walking distance from the Wawel castle and main market square. Unfortunately the room wasnt very clean, there was dust everywhere. The sofa bed was dirty and the sheets we were given were for a single bed whereas did not fit the double sofa bed, also when requested replacement towels we had to wait for more than 2 hours.

When we first arrived I was a bit apprehensive as the hall/courtyard is pretty basic. But the apartment itself was immaculate, had the essential amenities, comfortable, warm, 10 minute walk to the old town and the option to have Netflix on the TV was a nice little bonus :) The street nearby/apartment itself was pretty quiet and self contained. The few times we spoke to reception they were friendly and pleasant. Massolit cafe and Big Hat Of Coffee are both pleasant stops for breakfast but the kitchen was decently stocked and there are supermarkets nearby too. I can’t fault this place at all!

Good location. Nice apartment, but obvious that it's an old building and the renovations were cosmetic rather than substantial.

Excellent value! This apartment-style hotel is located in the heart of Krakow - steps away from Wawel Hill (Castle/cathedral, which you can see from the window), the Old Town, Kazimierz District and the Visla River. Many small grocery stores are also conveniently located, as well as restaurants. You simply cannot ask for a better location! Room was spacious and exceptionally clean, with high ceilings and windows. Very modern and sleek furniture and home accessories were added for a homey touch. Front desk was very helpful and accommodating, and always eager to help out. Only complaint is that the rooms are located on the top floor (have to walk up two flights of stairs as there is no elevator) while reception is on the ground floor. No toiletries were provided. Otherwise, super accommodations, would definitely recommend.

Old Town Residence is close to the Old Town overlooking the pleasant na Groblach Square. It is well appointed to explore both the Old Town and Kaziemierz districts. Our flat was comfortable and clean if a little Spartan. The accommodation proved really good value for money and met our expectations. We arrived late but obtaining a room key was not at all problematic and the flat was easy to find.

Clean, spacious apartment with very up to date fixtures (bathroom and kitchen). Only negative was no bottle opener!! Would recommend

Much better than Radisson and Sheraton (where friends stayed), and 200 dollars a night cheaper. The receptionists were extremely nice.

The stay was perfect, the hotel is really beautiful, with a great location and the staff is really nice