Docklands Lodge London

I didn’t actually get to stay due to covid. Have attempted to contact the hotel On numerous occasions, over the last 2 months, as have the team at Hotels.com - with no response. All I want to do is shift the booking or get a refund to rebook due to the extraordinary Covid events that led to the concert I was attending being rescheduled to next year. How hard can that be !!

All the rooms in this hotel do not have a shower and toilet in the room. They are down the corridor which something I have not experienced for many years and hope never to do again. The staff are lovely, the rooms are comfortable and clean and the location was great for us. Breakfast was poor but not so important to me.

Rooms and beds were dirty and mouldy. Also got flea bites from staying there

We found the location really good. Local car park looked less than desirable but didnt have any issues. Hotel staff were very friendly and helpful. Room was okay with no noise form outside but corridor was and door creaked with other doors shutting. Bed was sqeaky on one side only. Bathroom had no heat and could do with some TLC. Breakfast was somewhat poor but didnt bother us. We may stay here again for location alone.

Overall stay was not bad, but the way your website is written was a little misleading. Especially for people from America it say shared bathroom so we are thinking among the three of us since we choose a triple room. once we got into another room there was no phone. What if there is a emergency. Also the shower soaked the entire floor

What a great hotel. Staff friendly and helpful, room comfy. A little jewel in Poplar ssshhhhhh don’t want the world too know lol

The service was awesome. The bed was the main concern. Creaked like CRAZY and wasn’t very comfortable. Other than that it was a solid experience

Stains on the carpet .Had a very dingy feel to the space. No thermostat just dials on the radiator room very slow to heat up. WC/Restroom was out side the room down the hall somewhere and showers were also outside of room in another location of the floor. I assumed that since it was going to be a nice place because it was in the canary wharf area . If I had known about the moxy in Stratford I would have stayed there for the same money excellent amenities Iikea Westfield mal next door. Tons of restaurants and stores to choose from . Modern feel and vibe . Very hip with wc/restrooms inside your room . Snacks complimentary down stairs by reception 24/7

great hotel for quick stop over. friendly staff. Beds are confortable, modern decor. Carpets in rooms could be changed as they are quite stained, maybe laminate flooring be a cleaner option. Communal bathrooms are nice and clean. Restaurant area modern, nice decor. Breakfast consist of fruit, toast and coffee/tea/juice, cereal, porridge, would be nice to have some ham and cheese. Close to London city center, 15min on a train. Train station 5/10min walk away.

Staff were amazing, we had a room with a shared bathroom but there were four to chose from on our floor and spotlessly clean.