Navona Charme Suite

Room was great. Enjoyed our stay. Close to everything. Comfy bed. Bathroom/shower was in excellent condition. Loved the noise eliminating windows! Only problem was the WiFi was weak. Overall very happy.

The hotel is directly above a bar and was so loud that we had to have earphones in to fall asleep. They really should disclose that on the advertisement, or at the very least, provide earplugs. Also, the shower is SUPER small. If you're over a US size 10, you will have a very difficult time in the shower. Everything was very clean and the beds were decently comfortable.

Great location....very close and walking distance from everything

A great location and greet deal. The bar downstairs, however, is very loud.

It was an overall great stay. It's located in a great area, very centered. They could improve some things. There was no soap for the shower, there is a bar on the first floor so it can get a little loud. They should really put in the description that it is on a second floor and there is no elevator.

Pros: Amazing location, super clean room, comfortable bed, easy check-in/check-out Con: Directly above loud bar I would definitely stay here again and recommend to others, just remember to pack earplugs because the bar is pretty loud at night.

Horrible experience - the hotel owner expressed zero compassion in a situation when both system and human mistakes were made to make this booking happen. On Feb 6(!!!) at 1:30 am I accidentally booked for Feb 5(!!!)-9 dates with this hotel, instead of March 5-9. In the morning I recognized what happened and tried to fix it. I contacted the customer support of Hotels.com, who then contacted hotel to dispute the fare, since the booking was non-refundable. Later I was informed that they got a hold of the hotel owner who refused to make a refund due to a strict hotel policy. While I understand that you should follow the rules, you also need to recognize when some common sense should apply - the reservation was made at 1:30 am on Feb 6th, I contacted support the earliest I possibly could at 10 am on Feb 6th. And yet, the owner couldn't even bother to consider even partial refund, NOTHING at all. I wouldn't mind to re-book for the March dates with them, however the price was twice as much as what I paid so it just didn't fit my budget, unfortunately. I further talked with the Hotels.com representative to see if they could cover the refund even if it would mean providing the website credit for future bookings, but NO - they also didn't not provide any compensation whatsoever! I'm convinced it was their system error in the first place that allowed me to pay for the booking that used a past date in it - why on earth would you book for Feb 5 on Feb 6 otherwise?! So frustrated

Navona Charme Suite is terrific. We very much enjoyed our stay here. Location is only a 30 minute walk from all the important sites. Lots of great restaurants nearby. Room was very nice, even had a sitting area. Had a difficult time finding the location at first but upon review it was exactly where google maps said it was. Tired after a long flight didn't help either. Would recommend this place to any one.

The room was as described/pictured online. However, the walls between rooms were very thin and offered no noise insulation so you could hear everything from the adjoining rooms and hallway. Other guests coming in at night were pretty loud and it was really noticeable in our room. Our room also looked out onto a busy street with restaurants/bars which had loud music with a heavy bass playing until 2-3am which impacted our sleep. Wifi was really good and the price was reasonable.

Fabulous area to stay in! 2 minute walk from Piazza Navona and very central to most popular sites in Rome. The room was very clean and nicely decorated. The check in time is very punctual. The surrounding area was buzzing with delicious food and nice shops. There was a grocery mart and pharmacy right down the street from us which was also very nice. Over all good experience.