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Aroma Tulum

3.0 star property
Tulum City Center hotel with outdoor pool and pool bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aroma Tulum

Outdoor pool, sun loungers
Terrace/patio
Exclusive Suite, Private Pool | Private pool
Premium Suite | Premium bedding, down comforters, in-room safe, individually decorated
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Free breakfast
  • Pool
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Pool bar
  • Room service
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Water dispenser
  • Multilingual staff
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Exclusive Suite, Private Pool

Exclusive Suite, Private Pool | Premium bedding, down comforters, in-room safe, individually decorated

Exclusive Suite, Private Pool

Highlights

Furnished patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, Balcony

Premium bedding, down comforters, in-room safe, individually decorated

Luxury Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite | Premium bedding, down comforters, in-room safe, individually decorated

Premium Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Down duvet
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is $213
includes taxes & fees
$174 per night
Nov 27 - Nov 28
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About the neighborhood

Map
Calle Mercurio Poniente 21, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 4 min drive - 3.3 km
  • Gran Cenote - 5 min drive - 5.5 km
  • Tulum Mayan Ruins - 8 min drive - 4.8 km
  • Tulum Beach - 11 min drive - 5.7 km
  • Playa Paraiso - 17 min drive - 7.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive
  • Cancun Intl. Airport (CUN) - 106 min drive

Restaurants

  • ‪Antojitos la Chiapaneca - ‬6 min walk
  • ‪Burrito Amor - ‬5 min walk
  • ‪Sukhothai - ‬1 min walk
  • ‪Asian Bodega - ‬4 min walk
  • ‪El Camello Jr - ‬3 min walk

About this property

Aroma Tulum

Aroma Tulum features a rooftop terrace and puts you just a 5-minute drive from Tulum National Park. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Tulum Mayan Ruins and Gran Cenote are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 11 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from noon - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking within 16 ft
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free self-serve breakfast each morning 8:30 AM–11:30 AM
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Gravel flooring in public areas

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Refundable deposits

  • A damage deposit of MXN 1600 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: MXN 98.00 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for an additional charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Frequently asked questions

Does Aroma Tulum offer free cancellation for a full refund?
Yes, Aroma Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aroma Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Aroma Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at Aroma Tulum?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Aroma Tulum?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Aroma Tulum and nearby?
Aroma Tulum has an outdoor pool.
What's the area around Aroma Tulum like?
Aroma Tulum is in Tulum City Center, a short 9-minute walk from Dos Aguas Park.

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Poor

Mathew, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Marie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

They cancel our reservation 4 hrs before arrival
Mario, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

very quiet comfortable, exquisitely decorated and a warm, friendly staff
Andy, 1-night trip
Verified Expedia guest review

8/10 Very Good

Ricardo, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Kurt, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Wonderful stay
Ana, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Cool vibes, walk around and find things to do and eat, friendly staff, close to la zona hotelera, any questions feel free to ask staff they’ll help
Victoria, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointing and will never return
I was very disappointed due to many things; - bathroom with a bad small ( even after complaints); only 1 amenities for 4 days stay; breakfast with 3 toast +soluble coffee + few slices of fruits+ 1 spoon of yogurt with cereal ; sheets was excellent at first day but changed to a poor one in others ( even though we didn’t request to change due to environmental protection) and last the bicycles were rusty and I got injuries for one of them, not mentioning they have only 4 to he entire hotel ( we had to rent ours); rooms are totally dark with black painting and not good ventilation … sorry but to be boutique they need to improve a lot ! :(
Eledir, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We thoroughly enjoyed our stay. We felt safe and it was quite homey
Loriann, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly and responsive. The food was amazing and over all had a great experience. We enjoyed our stay here and would love to comeback.
Siomara, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Candace, 5-night trip
Verified Expedia guest review

8/10 Very Good

We enjoyed our stay at Aroma. Very clean, nice staff and breakfast, very close to lots of little stores, restaurants and bars. The only thing that wasn't ideal for us was the absence of hot water when we wanted to take a shower. Otherwise everything was great.
Behafarin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Location, great food/breakfast, room was very spacious; Staff was very welcoming and friendly. The only thing the internet was a little slow at times. But overall a 10.
alain, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Love the place and the staff
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This hotel was awesome, the staff are very friendly, they treat you very good, the food wich is the breakfast that comes included with the room was also good. Rooms are beautiful, is like a piece of nature right in your room, i loved everything about this hotel, honestly i dont have nothing negative to say about it.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Cute and Quaint
Cute and quaint. It’s Tulum, don’t expect too much. But it was nice. The outdoor pool was a bathtub. About 15 minutes from the beach.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing experience, I went with my husband and we definitely love it, Amazing staff and food, everything was excellent. Nothing bad to say about this Amazing hotel.
5-night romance trip
Verified Expedia guest review

6/10 Good

They didn’t have water for at least two hours or even hot water
1-night romance trip
Verified Expedia guest review

6/10 Good

Pictures online look much different than actual hotel. Staff tried to double charge me because their machine ran out of paper and no note was put in that I paid in cash after card machine was not working. Advertised as having food and drink service 24 hours but that was not the case. But the room was clean.
1-night trip with friends
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified CheapTickets guest review

10/10 Exceptional

The hotel is beautiful, breakfast is delicious, kinda far from the action at Tulum beach but is pretty
1-night trip with friends
Verified Expedia guest review

2/10 Poor

4-night trip
Verified Expedia guest review

2/10 Poor

Scammed
3 day stay, No water for 2 days No electricity for 1 day Shower broke and was unusable after first day Did nothing to make it right Terrible experience
Michael, 3-night trip with friends
Verified Hotels.com guest review