Me and my family stayed at the family room, it was a big room with a lot of space, clean and comfortable. Very satisfied. We arrived very early in the morning, so we were not able to check in before 3pm. We arrived the hotel before 10 am and if we didn't book the family room, maybe we would've been able to check in earlier if there were any rooms available and ready. Unfortunately, they have very few family rooms in general and were not available before the original check-in time, but that was what we already expected anyway. We were able to store our luggage in the meanwhile. Although after travelling all day since 3 am in the morning, we were pretty tired, so we came back to the hotel at 2 pm hoping for possibility to check in an hour earlier but no the room was not ready, so we waited in their quiet lobby. The absolute only thing that i was dissatisfied with was the fact that our room was not ready before after 3 pm, past the check-in time, which sucked considering we were all sleepy and tired from travelling. Another tiny thing was that our electronic card-keylock thingy went on strike as the battery died that same day too, so everytime we needed to get into our room we had to ask the reception to open our door manually for us with their regular key. It was christmas eve, so i get that nobody could fix the problem until the next day. Otherwise, everything was good. The service was good, the breakfast was delicious, the room was fabulous. I would still come back, still 10.