8/10 – Veldig bra
30. desember 2024
I would especially like to extend my thanks to Mohammad, the manager, for his great help and assistance during our stays. His professionalism, dedication, and warm hospitality truly set your hotel apart. Mohammad's exceptional service has played a significant role in our decision to return time and again, and we deeply appreciate his efforts to ensure our comfort and satisfaction.
That said, I would like to share a couple of suggestions for improvement to enhance the guest experience further.
The coffee maker in our room did not make drinks hot but only warm, which might require replacing the machine with a better model.
We noticed that the toiletries provided were not sufficient for our family. It would be helpful if the staff could inquire about guests' needs and provide additional toiletries as required.
Mahmoud
Mahmoud, familiereise på 2 netter
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