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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
City-center hotel within walking distance of Madison Square Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
View from room
Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Multilingual staff
  • Concierge services
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The price is $229
includes taxes & fees
$196 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed Roll In Shower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout drapes

Two Queen Beds City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

Two Double Beds Roll In Shower

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout drapes

King Evolution

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Higher Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Higher Floor)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Premium bedding
Hair dryer
Shower/tub combination
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $174
includes taxes & fees
$149 per night
Nov 25 - Nov 26
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About the neighborhood

Map
121 W 28th St, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 10 min walk - 0.9 km
  • Broadway - 14 min walk - 1.2 km
  • Times Square - 14 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 1.9 km

Getting around

  • Teterboro, NJ (TEB) - 18 min drive
  • LaGuardia Airport (LGA) - 27 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • Newark Liberty Intl. Airport (EWR) - 33 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 5 min walk
  • New York 23rd St. Station - 6 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • 28 St. Station (Broadway) - 3 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

Restaurants

  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Barn Joo Nomad - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hilton Garden Inn New York/Manhattan-Chelsea offers a great location, putting you within just a 10-minute walk of 5th Avenue and Madison Square Garden. You'll have free perks like WiFi and wired internet. Also, Empire State Building and Macy's are within just a 10-minute walk. Fellow travelers like the central location for the sightseeing and because it's only a short walk to public transportation: 28 St. Station (7th Av.) is 3 minutes and 28 St. Station (Broadway) is 3 minutes.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

At a glance

Hotel size

  • 169 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Covered onsite self parking (USD 55.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self parking costs USD 55.00 per day
  • Parking height restrictions apply

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

Does Hilton Garden Inn New York/Manhattan-Chelsea offer free cancellation for a full refund?
Yes, Hilton Garden Inn New York/Manhattan-Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn New York/Manhattan-Chelsea?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn New York/Manhattan-Chelsea?
Yes. Self parking costs USD 55.00 per day.
What are the check-in and check-out times at Hilton Garden Inn New York/Manhattan-Chelsea?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn New York/Manhattan-Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What's the area around Hilton Garden Inn New York/Manhattan-Chelsea like?
Hilton Garden Inn New York/Manhattan-Chelsea is in Manhattan, a short 3-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from 5th Avenue. Travelers say the local area is very central perfect for shopping.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Carlos, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great spot in Chelsea.
Great location to everything we needed. Will mostly likely stay here again
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Terrific customer service
I have come to NY for work many times, but never have I stayed at a place that was so attentive to its guests. The rooms are fair (but large), but the staff and service is exceptional. I would definitely stay here again.
Lauren, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay here again
You can tell a lot about a person's attitude in only a few seconds - so even though my interactions with staff were brief, everyone had a nice or at least neutral demeanor. The room was a good size and the bathroom large enough for 2 people to get ready at the same time. Everything was as clean as expected. We needed to use the baggage holding service and I appreciate that there is dedicated staff for that. I didn't feel any particular cause for concern, but in general, theft is opportunistic so I also liked that the luggage room is inaccessible to random people coming into the hotel.
Sarah, 2-night trip
Verified Hotels.com guest review

6/10 Good

great location, a bit run down
Great location. Friendly desk and maid service. Wall AC unit was filthy and louder than an airplane. Fortunately, it was cool enough to open window. But then traffic and sirens are really loud. Then again, sliding window doesn’t seal properly, so it is loud regardless. Smoke detector was wrapped in plastic (pretty sure that is a violation).
3-night trip
Verified Hotels.com guest review

8/10 Very Good

Maryam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

yehoshua, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karl, 3-night trip
Verified Hotels.com guest review

6/10 Good

thomas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The check in was good, the front desk person, Kim was lovely and kind. The condition of the room was dingy with banged walls and chipped bathtub.
JILL, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Jennifer, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Good stay and great location
Moe, the front desk clerk who checked us in was awesome! Super friendly and welcoming. Stayed on the 18th floor and the view was just OK. The air conditioner leaked on the floor, but was fixed when I informed the front desk. Great location and within walking distance for all the things we wanted to do.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Central location
Average hotel. Good location and very close to subway station. Continental breakfast was included in our tariff. No hot breakfast buffet was available. Only a la carte.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

lynette, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margarita, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Carlos, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Its my third time staying in this hotel, I love the location, and the staff are very nice. But frankly I was deeply disappointed from the situation of the room. the paint was chipped on the doors , the carpet had stains on them, and looked like they are ready to be replaced. The A/C unit in the room was very noisy. Our room was at the end of the hallway , but at night we could hear any sound that was made in the hallway, i assume the sound proofing of walls and doors wasn't done. I would expect the room to be in good condition especially when you charge soo much. In general it feels that the room was runed down, and over priced. last but not least is the hotels breakfast, i booked the room including breakfast, and once you arrive to the lobby for breakfast we where sit in place and after eating we have been given a bill, i noted that our booking was including breakfast , the staff said no problem, its just for inner calculation with the hotel. and the bill doesn't include tip. first thing i travel a lot around the world, and giving a bill to someone who already paid is really not common, and tipping the staff at the breakfast area, also not common. in General it made us feel really strange, and we would Defiantly think again before booking this hotel next visit.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Very average for Manhattan
The first room I got had a running toilet and the sink was clogged. It also had the plaster peeling from the toilet, bathtub, ceiling, etc. The next room didn't have the water issues, but also had peeling plaster. The room didn't feel clean. The comforter was old and ratty - even had holes in it. The staff was nice, but nothing exceptional. Very average hotel.
3-night business trip
Verified Hotels.com guest review

6/10 Good

Donald, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Madeline, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great location but needs some updating
It’s a decent hotel. The location is great because it’s in midtown and easy to access the rest of the city. However, it is very out of date and needs some remodeling and TLC.
Nasrin, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Clean place, convenient, but not nearly Hilton standard by any means. Fatima at the front desk was truly outstanding.
Imran, 3-night business trip
Verified Hotels.com guest review

General property information

Travelers Say
"Clean room, nice and quiet, good TV service, comfortable bed."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM