Absolutely horrifying stay. Toilets didn't work, we stayed there for three days, asking them to fix it 10 times. They always said it was okay and it was not. So we stayed without access to toilet in our room and they couldn't give us another room even. We heard others complaining about toilet issues, clearly they have an issue in the entire hotel. In addition, bar service and reception didn't take notice of customers, but were too busy doing other things rather than serving. One guy was very nice though, but he only half fixed the toilet, it clogged back an hour later.