My lengthier stay was better than this one-night stay. I learned a few things that I think are supposed to be kept internal.
1. Hotels.com is a rip-off if you sign up for an account. They charge you more (how backwards) than you pay as a guest.
2. Hotels.com has specific rooms in these hotels. Basically, the “lower quality” rooms. This must be how they can offer “discounted” rates. The rooms that were available before I signed in were no longer offered once I signed in.
3. I can't prove it, but the hotels.com rooms are creepy. Someone is always hovering around in the vertically adjacent rooms.
There has got to be a better way to book. Once upon a month or two ago, I swore by this hotel. Now, I'd be surprised if I ever go back. I couldn't sleep because someone was stomping from 11PM to 4AM. It was terrible!
The hotel staff is amazing, very polite, and professional. However, they have hidden fees (parking), even though California has steep penalties for that. The interior design is aesthetically very pleasing.
I am assuming they put me in a high-turnover room. It lacked proper tlc.