Royalton Hotel

Bra beliggenhet for Teater og shopping. Dessverre det eneste vi opplevde som bra med dette hotellet. Det røykfrie rommet luktet av tiår med røyking. "Free Wi-Fi" kostet $30 pr. døgn (facilities fee som kommer på toppen av det du betaler til hotels.com). Lobbyen er en mørk lounge som brukes som "etter jobben bar" av lokale.

Vi Booket loftet/ suite med peis. Hotellet er ganske vanskelig å finne, selv med gps. Det var ingen tydlige skilt eller dørmatte som kunne hjelpe, vi kom inn gjennom bakinngangen som går rett til restauranten. Vi hadde ringt og fått bekreftet at vi kunne booke inn tidligere enn hva som er satt som var et stort plus, men når vi kom så fikk vi en lunken beklagelse og endte opp med å måtte vente i 3 timer.. hotellrommet så ut som på bildene eneste unntaket var at det var sprekk i badekaret så vi fikk ikke tatt det i brukt i det hele tatt. Vi fikk heller ikke prøvd roomservicen siden den tydeligvis ikke var åpen i helgene?? Vi prøvde også å bestille mat fra baren som skulle servere til klokken 11pm på kvelden men fikk beskjed om at det var stengt når klokken var 10:30pm.. Når vi da nevnte at det sto i menyen at maten ble servert til klokken 11 ble vi møtt med en falsk beklagelse fra resepsjonisten. Vi prøvde også å bruke peisen, dette var en av grunnene til vi faktisk valgte dette hotellet og for en skuffelse det var. brannalarmen gikk 2 ganger på rommet vår, vi måtte ha alle vinduene åpne og luftanlegget på fullt og den gikk likevel av en gang til på grunn av at det var så mye røyk på rommet. Ingen ringte eller sjekket om rommet sto i full flamme, noe som gjorde meg ganske utrygg på standarden på stedet, vi sjekket ut neste dag..

Vennlig personal. Service innstilt. Bra beliggenhet. Sentralt.

I paid for 5 days in advance checked in on March 12. That morning everything was fine by that afternoon Coronavirus scare shut down Broadway and restaurants and bars . I had a Broadway show scheduled for every day I was there . Due to these unusual circumstances the theaters are returning my money . I think you should as well especially since a hotel employee told me confidentially that for my safety I should get on the first plane home which I did March 13 at 10am. I’ve sent you a couple email addressing this situation with no response from you . We are all victims here your not immune. Legally you can keep my money morally and ethically you should not. You need to step up to the plate and do the right thing.

Your entire staff was so gracious when we had to cut our trip short due to the corona virus impact on NYC. We loved our 48 hours in #1009, and we look forward to returning ASAP. Stay healthy!

This hotel was amazing. Spacious room with an incredible bathtub. I thoroughly enjoyed my stay! Check out their bar for some equisite craft cocktails. They offered me a drink voucher upon check in!

Stayed the night to catch a Broadway show, the room was big and price was reasonable.

Couldn’t have picked better. We flew in on a red eye and were able to check in early for a quick nap. The staff was awesome. We were greeted by Neil at the front doors who is a great guy. He helps with luggage and anything else you need. What I really like about him is he’s not that shmoozer type that can get irritating in big cities. He’s just a straight up good guy who seems to genuinely like helping guests with anything they need. The rest of the staff was great too. All of them from the desk staff to the maids. The hotel is in a great spot. Two blocks from Times Square and the subway with lots of restaurants around and near many Broadway theaters. The area felt safe with lots of pedestrian traffic. The hotel itself is wonderful. Our room was stylish but quiet and very comfortable. I was really surprised that I didn’t hear traffic, garbage trucks, neighbors, the elevator. Nothing. Maybe a couple of sirens but that was about it. We slept great every night. The place has a great bar downstairs. On Friday night the bar was really hopping and we usually had a couple of drinks before heading out at night. The drinks are pricey but comparable to what you’d find at any other bar around there. Anyway, I highly recommend the Royalton and won’t even bother looking around for hotels when I return to NY. This is my place.

Rooms are definitely small, as most NYC hotels are. The location is great which is honestly the main benefit of staying here. Had a room with no view (not expecting one) but was in a corner as such that there wasn’t even any sunlight to see what time of day it was. The sink faucets were turbo charged and would spray water literally everywhere which if you’re not expecting means you’re soaked before bed or heading out. Funky bathtub that also served as a shower- giant circular “disco ball”. Couches & carpets are pretty worn down. Essentially bare minimum for a hotel, but in a central spot. Bar at base of hotel always seemed bustling at night. Sufficient since we didn’t spend a ton of time in the room anyway.

I thought the Royalton was a nice stay. Great bar. I purposefully purchased a room with a fireplace in it (who doesn't like fireplaces). Come to find out, the fireplace "didn't work" which is weird because it was wood burning. I did not ask for any compensation, as I'm not a fan of doing that. But, if you are looking to book a room here for the fireplace, chances are you will be let down.