We booked this hotel for our honeymoon to Paris. As a gift for our wedding, one of our friends had even upgraded our room. I'm glad we we're told about the upgrade, otherwise we would never have known, the hotel is that tragic. Our friend wanted to upgrade us to a suite, but we're told that the hotel didn't have any. So the only upgrade he could make for us, was a room with a view over Paris.
The pictures shown of many of the rooms at Hotels.com, doesn't match reality at all!
We got a room on the 4th floor, which do have a nice view. The room was a bit small, and not very clean (especially floor carpets).
My tall husband kept bumping his head to the ceiling in the shower, and the bathroom door wasn't able to close. The bed and pillows were so rock hard, I couldn't sleep all night.
After complaining, we were showed another room on the same floor the next morning, but it looked excactly the same. We we're also showed a suite, after we were told they didn't have anything else to offer. The suite is ok and newly redecoraited, but has the same horrible bed and pillows.
After talking to Hotels.com, we managed to cancel this hotel and got a refund, we are so happy we changed to another hotel!!