Floris Arlequin Grand-Place

Helt avhengig av hvilket rom man får. Vi fikk først et mørkt og mildt sagt utrivelig rom med sterk mugglukt. Personalet hjalp til å bytte rom, men det var svært motvillig.

Veldig sentralt i forhold til gamlebyen og Grand Place. Nyoppusset resepsjonsområde med hyggelig betjening. Fin kantine med enkel men god frokost. Ellers noe slitt, men rent.

The room given to us had a dysfuntional AC. it was 28 degrees in the room despite leaving it open to cool down for 5 hours. We called and complained, the receptionist (old man in orange uniform) said ‘it is was it is and that they could not do anything’ because ‘AC in the whole hotel is turned off after the 2nd of october because of winter time’. I didnt accept that stupid excuse and insisted on looking into other rooms.Didnt even bother looking on the AC, which clearly indicates they are aware of the problem. I argued until he asked me to come down to the reception and get another key. We were then given another room with a functional AC!In just a couple of minutes temperature in the new room became cooler..These people find excuses and fool their guests instead of acting upon the problem. There are alot of hotels around the area, find a better one! But could complain of the service during breakfast. Only good thing aside from location.

Ok hotell med god beliggenhet. Litt støyende frokost og enkle rom

Dette var strålende! Plasseringen var topp, kvaliteten på hotellet var langt over hva vi hadde ventet (prisen tatt i betraktning)