Floris Arlequin Grand-Place

Helt avhengig av hvilket rom man får. Vi fikk først et mørkt og mildt sagt utrivelig rom med sterk mugglukt. Personalet hjalp til å bytte rom, men det var svært motvillig.

Veldig sentralt i forhold til gamlebyen og Grand Place. Nyoppusset resepsjonsområde med hyggelig betjening. Fin kantine med enkel men god frokost. Ellers noe slitt, men rent.

The room given to us had a dysfuntional AC. it was 28 degrees in the room despite leaving it open to cool down for 5 hours. We called and complained, the receptionist (old man in orange uniform) said ‘it is was it is and that they could not do anything’ because ‘AC in the whole hotel is turned off after the 2nd of october because of winter time’. I didnt accept that stupid excuse and insisted on looking into other rooms.Didnt even bother looking on the AC, which clearly indicates they are aware of the problem. I argued until he asked me to come down to the reception and get another key. We were then given another room with a functional AC!In just a couple of minutes temperature in the new room became cooler..These people find excuses and fool their guests instead of acting upon the problem. There are alot of hotels around the area, find a better one! But could complain of the service during breakfast. Only good thing aside from location.

Ok hotell med god beliggenhet. Litt støyende frokost og enkle rom

Dette var strålende! Plasseringen var topp, kvaliteten på hotellet var langt over hva vi hadde ventet (prisen tatt i betraktning)

The only positive thing about this hotel is the location. And that is maybe also the reason why this hotel lack the most when it comes to other things. You are literally stuck in the seventies here, and it seems nothing has been fixed or modernised since then. The bathroom works fine, if you are able to use the millimetres settings which are needed in order not to burn your skin off. Air-conditioning did not work, room was hot and humid. Safe did not work, minibar in the room did not work. No content in the minibar anyway, but the fridge was there and was not working. Breakfast was okay, you got the most normal things, but nothing more. Staff is friendly but uninterested. Sorry, but I am not coming back.

Tre netter på et greit rom som var litt slitt men fungerte. Manglet bare bar/kjøleskap på rommet. Frokost var bra, med god utsikt, og hotellets plassering var bra, sentralt nok. Alt i alt bra valuta for penga.

Very conveniently located to the Grand Place and great shopping.

Staff at desk and in breakfast room very helpful. The difficulty i had is the lack of fresh air in the bedroom. It was very stuffy not able to open window. It was raining all the time so there was a lot of condensation on the window

the cleaning was not completed. I could find an empty malboro pack beside my bed head. the insulation of wall was terrible. the cold air got through the wall directly.