I booked this for a stay on 5/15/25-5/18/25 through Hotels.com, thinking I had found a great deal. I was mistaken. The pictures must be from when they first opened. When I got there, I was very disappointed. There was a strong smell of some sage or something that had me coughing or trying to catch my breath. As we are sitting in the area with tables, I notice that the trash can is overflowing. How could this be a place to serve food, and it looks like this? I was given a room on the 1st floor on the right side of the hall. I walked into the room and was very surprised by how small it was. It was for myself and my son, who is about 6 ft, and we could barely move around in the room. When we pulled back the curtains, our view was what it looked like, the alley or the side of the building with their dirty mops and rags. How disgusting was that for your guest to see! There was a closet that looked old and unclean with a small refrigerator in. I felt overwhelmed and said to the front desk person that I was not happy with the hotel. This was not a place that I wanted to lay my head. My son and I took a walk to just clear my head of everything wrong. I had booked this trip to relax to get my health on track. THIS HOTEL MADE ME VERY STRESSED. When I came back in there was a new person at the desk. I advised that I would like to CANCEL MY STAY AND REQUESTED A REFUND!. He stated that he had 1 other room for me, but the room had the same issue. I just asked for a COMPLETE REFUND BACK!
