Hotel Sofitel New York

Veldig fornøyd! Sentral beliggenhet, hyggelig betjening, rent, god service. Kan absolutt anbefales!

Flott hotell med sentral beliggenhet, anbefales.

Hyggelig frokost, ikke buffe. Tusen takk til Arian i frokost restauranten , hadde mye god energi. Alltid smilende. Ellers bra service fra andre personale. Slitt hotel som er veldig annerledes enn andre Sofitel. Vi hadde luxury bedrom. Mørke små rom med dårlig view. Lite hyggelig sitteomådet i resepsjonen nede. Veldig skuffet i forhold til prisen vi betalte. Vi prøvde å unngå å oppholde oss på hotellet utenom natten. Vi reiser mye og er du ute etter Luxus og hyggelig hotel styr unna. Men som sagt frokost området er veldig koselig. Hotellet anbefales ikke.

Flott hotell med god beliggenhet mellom 5 og 6 Avenue på 44 th Street. Vi hadde suite i 26 etasje. Vi var der i fem dager og fikk strålende service fra begynnelse til slutt. Resepsjon, porter, conciere, housekeeper, restaurant osv; Bare hyggelige og serviceinnstilte folk som tok seg tid til å spørre oss om hvordan vi hadde det og om det var noe mer de kunne gjøre for oss. Vi hadde bestilt rom med frokost som var meget bra. Bestilling ved bordet, ikke bufé. Hotel Sofitel var fullt ut verdt prisen vi betalte. Hotellet får beste anbefaling fra oss som stadig er på reise rundt om i verden.

The internet was horrific and I couldn't get service on my phone! The worst part was they held my money for almost 2 months on my credit card I had to call on my business trip from Singapore and even goth the Sofitel Singapore involved to release my funds!

All the staff on the front desk We’re helpful and polite ,check in and out was fine but other staff left a lot to be desired. The French speaking concierge was arrogant and very unhelpful. On the other hand the bell boys were extremely friendly and helpful. Although the chambermaids were pleasant the rooms really were not clean. I thought I had caught a cold but it was just a dust allergy. As soon as I left the hotel I stopped sneezing and coughing!! We were offered a coffee machine at check in but as we don’t drink coffee we asked for a kettle for tea. That was supplied but never refreshed without numerous requests. We asked which floor was the terrace as clearly shown on all websites only to be told the terrace was attached to a private suite. So to be hit with a “resort fee” at the end of our stay ,although we knew about it,seemed ludicrous. With so many great modern hotels in the area I would definitely advise choosing another hotel.

Wonderful service!

Absolutory excellent for room upgrade, welcome gift, early check-in & late check-out and so on as ALL reward member Room is very clean and sanitary bathroom, safety box is the newest & reliable, it's so relieves me, Bathrobe and towels are beautiful, complimentary coffee machine and rental umbrella is awesome Please keep it up i am a little sorry there are no sofitel lounge like a Asian & Europe area Sofitel where i have staied Thank you & best regard again