This was my second time staying with Four Points and I enjoyed the stay in general. The housekeeping staff did a great job and the front desk staff were mostly courteous.
The only issue I have is that the hotel room door lock does not open properly. The main lock does not pull back fully when opened, so when you shut the door, it does not close properly, the lock knocks into the door jamb and it results in a loud banging sound. You have to turn the door handle fully one or two more times to make the lock pull back fully. This is not just an issue with my particular room, but for other rooms as well. As a result, you can hear doors banging in the middle of the night, from guests who return late, which is not conducive to a good night’s rest.