Hôtel Etoile Saint-Honoré

The hotel is a building site, half built walls, wires and pipes coming out of walls an floors. Fully scaffolded. builders wake you up early morning. breakfast room the most depressing basement conference room ever. Not informed beforehand.

Housing-keeping was slow, breakfast ran out of food and loud noises from 8am renovation every morning.

It is a nice hotel but they are extending the hotel . That make a huge noise of construction . Even on Saturday morning at 8 00 o’clock . If I were you I would not reserve room till the end of construction . 80% of the rooms are facing the other rooms window . You can not see the sky .

It was a comfortable and elegant hotel, i had everything i needed to feel at ease. Very lovely staff and helpful, they made it a very pleasant experience.

This was my first experience with hotels.com. I'm disappointed that no mention was made that this property is an active construction zone and will continue to be one for another year. It's not a small fact that the work going on affects the lobby and all common spaces in the hotel and can be heard in the rooms from morning too evening. The hotel is badly in need of this work. Upon check in and arriving to my room I found it to be poorly maintained and in need of immediate attention from a vacuum cleaner, at the very least. Housekeeping came within about an hour to re-do the room cleaning. The front desk area and it's staff are minimal to the point of non existent. I learned at one point that there was no actual manager on duty when I needed help resolving a service issue. My takeaway is that reviews and the star rating system are subjective and not very accurate. The fact that this hotel gets 8 out of 10 stars is head scratching, to say the least.