Hotel Atlas Vondelpark

If you’re only going to read two sentences in this review, read this. The toilet seat in the bathroom broke and my bed was not suitable to sleep in because it was too bouncy. After my original booking of 2 people, I tried to make arrangements modify my booking to a room with 3 people. They were booked solid and I could not do it successfully on the app. So when I arrived I was charged an extra fee for the additional person, which was all fine, but what was not explained to us was that we would be moved from our original room to another room and we would have to vacate our room in 30 minutes. Seeing as how my flight had been delayed and I got in late the night before, this was a shock to my and my friends. So we had to pack up all our backs and move upstairs so the cleaning person could clean the room we booked. Other than that the staff was real nice and did try to accommodate us the best they can. Rooms are beyond tiny, but I guess that’s just Amsterdam in general, but if there were a fire, you might have better luck jumping out the window than trying to navigate the tiny rooms and narrow hallways.

The hotel is in a great location, although where to park, and how to pay for parking was a little confusing. Overall the hotel is really nice. My only issue was that my room on the lower floor (room 104) had a bad (intermittent) mildew smell, and there was some trash left over from the last occupant that was not properly disposed of on my first night. After that the room was completely clean each day of my stay. The staff was very friendly, and I would stay there again.

One of the best things about this hotel are its staff and location. It's situated in the museum district next to Vondelpark in a charming traditional Dutch house in an upmarket neighbourhood. You can walk easily to many attractions and there are several good restaurants nearby. The beds are comfortable and the breakfast is great, continental and full cooked buffet. They even do freshly squeezed orange juice. The other benefits are free tea and coffee in the lounge area and tea and coffee making facilities in the room with complementary fruit and a small bottle of wine included. One of things to commend this place is the warmth and welcome from the Staff who are brilliant, especially Rehka, Adam, Sylvia and Elroy who had us laughing and smiling the whole time and couldn't do enough for us. It really was like staying with friends and we think those staff are a credit to the hotel. The hotel also hires out bikes, a way of life in Amsterdam!

Bathroom and shower area was extremely small with very short ceiling and angles which I hit my head multiple times. No wash cloths. Shower didn’t have even a small place for putting the soap or my own shampoo. Shower was only separated from the toilet seat by a curtain and water from the shower would accumulate under the toilet seat unless I put one of the towels there to soak the standing water. Bathroom was not really cleaned the second day. The room was so small I couldn’t even open our suitcases on the floor. No closet or hangers. They didn’t even take the used cups or give us clean cups the second day. The only good thing about this hotel was it’s nice neighborhood and that is it. They also charged me an additional fee for city tax which apparently was not included in the original payment via hotels.com although it said taxes and fees are included.