I´ve read all the reviews on this hotel, and all the positive is true. The service is very good. The employees are really helpful, and I couldn´t have asked for more. Thruthfully, this hotel is a gem in disguise, based on the price. Ok, it´s situated in the middle of a populated area, and there is a few miles down to the beach - but that just adds to the beauty of this hotel. I will surely come back here, if I ever come back to Marbella. Btw, Ian is just as easy going, and friendly as the other reviewers suggests :) One thing in mind though: since this hotel is built upon normal spanish norms, there is some sound insulation issues, and if someone comes home next door late at night, you will hear it. That said, I didn´t have any problems with this, but I registered the noise problems in the late afternoon. The nearby restaurant/bar Waikiki is no doubt the place to go for a great meal, as suggested by both reviewers and the hotel staff themselves! Very good quality food, and reasonable prices. I had a great stay! Thank you very much!