Hôtel des Saints-Pères

Disappointing service. We were unable to stay the night we had booked because our Eurostar trains were cancelled due to the national strike in France during December 2019. We asked hotel management for a letter confirming that we did not stay at the hotel so that we could make a travel insurance claim. Despite repeated emails and phone calls we have had no reply from the hotel management.

This hotel is always lovely and so well positioned on the left Bank in the 6th arr. near everything. I finally got to stay in the beautiful fresco room with the fantastic ceiling and antique tub. The breakfast was lovely as well.

A lovely stay, we were upgraded to a larger room. However, the windows faced straight into the courtyard where people ate breakfast so we had to keep the curtains closed. Service was friendly and very helpful.

I was warmly greeted by the staff on arrival and they were most accommodating. The hotel is an old treasure with a lively interior garden courtyard, interior carved wooden staircase. I had a lovely room overlooking the garden, which also made for a quiet evening.

Lovely hotel in a perfect spot. Room was clean, comfortable and pretty—a little tight but that is expected. If you are very tall, be sure to let them know. Some of the rooms have wonderful historic ceilings but are a little low. Can’t wait to come back here.

Great hotel in that area of Paris. My room was very quite and quiet spacious but a bit clumsy for that kind of hotel: the bath in the bathroom was not really shiny everywhere... But a great service, and a very enjoyable inner court to have a drink or even breakfast.

Great location, nice hotel : comfortable and calm. If you are looking for a modern design, this is not the place but if you are looking for a good rest in a great area for restaurants, sightseeing, shops and bars this is a great option!

An ideal location for a holiday or a short stay in Paris. Walking distance to most attractions. Comfortable place to stay, staff very helpful, facilities good. Thoroughly enjoyable experience. Reception staff went out of her way to provide information on places to see and how to travel. Good breakfast to start the days. Wi-Fi available as well

Love this hotel! It is the fourth time I have stayed there and I have made reservations for two rooms next August!

들어가자마자 방이 너무 작고 이미지와 달라서 실망했음. 대체적으로 룸 안 물건들이 오래되었음을 느꼈고 (지저분한 커피포트, 새햐얗지 않은 수건 등), 어매니티가 빈약했다.룸 컨디션도 평범 이하였다. 일단 방이 너무 작아서 캐리어를 두개 피는 것은 절대 불가.. 잠시 오후에 쉬러 호텔에 들르면 내내 공사 때문에 시끄러워서 조용히 쉬는 것은 불가능했다. 길게 숙박을 했음에도 마지막에 드는 생각은 이 호텔은 4성급이 아니며, 그에 대한 서비스 역시 기대하지 못했다는 것이다. 그냥 작은 부티크 호텔이었다. 호텔의 위치만 아주 좋음. 그러나 그건 호텔의 서비스와는 아무런 상관이 없는 조건이다. 이 모든 후기를 이렇게 자세하고 부정적으로 쓰는 데에는 리셉션의 불친절함이 절대적으로 작용했다. 호텔 룸카드를 하나만 주는 것도 이해가 안되었지만, 잠시 나갈 때조차 프론트에 카드를 맡기고 다녀야 하는 것이 정말 불편했다. 카드를 줄 때마다 시큰둥한 반응 역시 마찬가지. 원래 예약했던 날짜에서 2박이 남은 상태로 체크아웃을 하는데도 불구하고, 어떠한 질문이나 코멘트 없이 '결제는 다 되었으니까 문제없다'는 식의 말이나 하고, 시티세 결제만 요구하는 자세는 호텔리어로서 자격이 없다고 생각함. 본인들이 호텔리어라고 생각이나 하는지는 모르겠지만.