The Solita Soho Hotel, Ascend Hotel Collection

Beliggenheten er veldig bra. Kort vei til bl.a. chinatown, little italy og t-bane. Personalet var hyggelig, og rommet var rent og pent, men litt lite.

I was regretted for booking this Hotel. There is no any drinking water in room, no fridge, very narrow space for our family. I could not imigine there is even no soap in bathroom. I paid about nz$200 for it for one night, it showed us 3 star Hotel, why? How? It is ridiculous. It is the worst one I stayed.

If check in is at 3:00, I expect to check in at 3:00, not wait until 4:00. When you are tired, traveling, etc., it would be nice to check in on time. There was no hot water the first evening. It was 33 degrees outside and I had to take a luke warm bath.

No hot water for two days. Could not take showers.

I’ve stayed here in the past and it has been great for the location and money. However, this past trip not so good. I took my 13yr old daughter for her bday. I booked a room with 2 double beds only to arrive and find out they overbooked so they gave me one queen bed. We were there for 4 nights after the first night they did give us another room with the double bed like I had booked only after I asked several times. The. The new room had wallpaper falling off and the TV was not working. Now before you say anything about watching tv in the city remember it was me and my 13yr old for 4 days and the weather got nasty for 2 of the days so yes I wanted to watch for weather etc.. day 3 they fixed it and did give me a 10% credit. The staff was all very friendly and tried to make everything right. This hotel just needs a little tlc.