The Moment Hotel

Do not go there ! First off, got there with my King room reservation, get assign a room , get to the room and its a mess, obviously the room wasn’t cleaned in time, didn’t even have time to see what kind of room it was. Go back to front desk and they offer to give me the same room but with two Queen meaning more floor space, so i tell them i have a King reservation and tell me they dont even have King room “ False advertising “ decide to take the 2 Queen since it was a long Day of travelling, get to the room and they’re obviously 2 Double ... the room wasn’t that clean, found a tooth brush under the bed and trash behind the door in the bath room!!! I would never go back . Up to you to decide

Positives: Bedding was exceptionally comfortable. Great location as it's an easy walk to Hollywood Boulevarde / Walk of Fame etc Negatives: Everything else. Staff weren't terribly helpful nor friendly except for the bar attendant on our 2nd night. We checked in at 9:15pm, given keys and left standing there. I asked which way to lifts/rooms. Was pointed towards a door and told "that way". Dropped our bags, went up to the rooftop bar (was told when we asked it was open till 10pm ). Lights on, music playing, no bar attendant. Waited 15mins and gave up. The next arvo we went up around 4pm, patrons sitting around but again no attendant. Finally came up after 20mins, she had been in the kitchen making food from the bar menu for patrons. We ordered an appetiser, a beer and a RED wine. She had a beer at the bar but had to go back downstairs for the wine and make the food. Came back with a WHITE wine (I just drank it), and eventually back up with the food. She was lovely but clearly they are understaffed. In room... no water glasses or coffee cups even though there's a coffee machine. Mentioned it next morning but still nothing in room later that day after house keeping had been in. Also no mini bar snacks - completely empty when we arrived and not refilled the next day. There was mini bar drinks in fridge. Would I stay here again - NO.

Cool experience, meeting great people

Nice, clean and quiet hotel on Sunset Bvd. Close to plenty of restaurants, walking distance from Hollywood Bvd and the stars (10-12 mins walk). The style of the hotel is contemporary and pleasant. They have a bar/restaurant behind the lobby where you can get a few drinks or order food. You can even order directly from a tablet in your room. Rooms have electric blinds and AC, nice shower and a LOT of cabinets to store your stuff. For music fans, the hotel is across the street of the huge Guitar Center, where you can have a look at a great collection of guitars, once owned by our favorite rock stars.

Great staff, location, room and room was as promised on hotels.com site. Again hotels.com should have stated the rooftop bar was closed for renovations