Hilton Bentley Miami/South Beach

Elendig service i restauranten.

Good location; close to the beach and not far away from the main happenings on ocean drive.Pretty small pool that got crowdes

Var et greit hotell, men er preget av at det er gammelt. Var minus at man ikke fikk fylt opp minibaren ved rengjøring av rom. var svært møkkete gulv, så man må gå med sko inne. (Noe man egentlig gjør i USA, men som normann er ikke det vanlig) Men ellers bra hotell og veldig gode senger.

This hotel was well worth the money. Customer service was great, rooms were clean, big and very nice. Room came with a balcony. Pool is a bit small and not really inviting, with all the space in the back, they could invest on building a waaaay bigger one. Customer service was great. Hotel location is great, not far from all the restaurants in Miami beach. Totally recommend this hotel.

Overall the service was nice. But my initial interaction with the the first hostess that greeted me at the front desk was a nightmare. She was rude, and presented with a negative attitude. She gave short one word answers to my questions about when our room would be ready and was added stress to my overall initial experience. Thankfully, a coworker stepped in and assisted us with our bags and informed us of accomodations that could be taken advantage of until our room was ready. The room was clean with excellent room service. The beach service was also great. A few areas of the hotel needed a fresh coat of paint, but over all everything was well put together. The pool was small, and the hotel was family/kid friendly. If you don’t have kids or are looking to have time away from kids, I would chose a different hotel. But if you are looking for a family friendly environment, this is the place to be. The location was a great because it was a bit removed from the party scene of south beach and had great restaurants within walking distance.