The Majestic Hotel

Concierge service was amazing. Very good stay overall.

Held our bags as we arrived early and we're in our room when returned. Upgraded us to room with stairs which we couldn't handle so told us to keep that for our daughter and gave us another room also. Great breakfast, pool. Close to town. Staff very attentive.

The location of this hotel was optimal as it was a 10 minute walk to the town of Firá. The hotel employees were very nice and accommodating. The bathrooms were a little outdated and the shower pressure was not very optimal-for those of you who are concerned with these things. The room was a bit buggy as we was multiple spiders and insects throughout the day. Considering the location and the overall stay, I would say that I had a pleasant stay. Just hope they update some areas soon.

Front desk check-in process is single-threaded. If you arrive with others, expect the process to take a while. Careful of paying more for Caldera view as that means you also have a delightful view (and sound) of the main street. Double check any excursions set up as there is no confirmation provided and mistakes were made in arranging an excursion. (Fortunately, Christina was able to quickly resolve when we showed up for excursion.) The rooms are dated, but clean. Room service personnel was friendly. WI-FI was a problem the entire stay.

The facilities for this hotel are good- nice pool, comfortable rooms etc. However, the hotel is right next to a busy road which is very noisy, on top of that, there are birds that fly at the windows (you can actually see bird footprints on the window from where they hit it) from sunrise to sunset each day (we were woken at 6:20ish each day we were there)- the hotel are aware of this problem and say the birds are attracted to the glass and there’s nothing they can do- they attack all of the windows. We were told it’ll be “a memory of your holiday in Greece”. In short, only stay here if you are a heavy sleeper