Hilton Garden Inn Toronto Downtown

Hotel is in a convenient location downtown. Close to all downtown attractions. The $48.00/night charge for valet parking is excessive. If I would’ve known I would’ve looked into alternative parking arrangements. Hotel is clean, comfortable, and quiet.

I was delighted to be able to check in early..so nice to relax after long trip..will definately stay here again and recommend to others

Staff was welcoming and friendly during our short stay. Rooms are a good size for Toronto. Room was super cleanly. I loved that the floors are hardwood instead of carpet. We had an end room right in front of the ice machine and the walls are paper thin. So anytime anyone came to get ice, it would startle us. There should be a door put in to keep that sound in or something. We could also hear people all the way down the hallway with our doors closed. The bed was absolutely by far the worst mattress I have ever slept on. It took me hours to get to sleep because the bed and pillows were so uncomfortable. The fitted sheet was way too small for the mattress and wasn’t put on properly so it kept coming off throughout the night. I ended up having to put a towel down to prevent from sleeping directly on the mattress (gross) because I couldn’t with all my strength get the fitted sheet back on. Overall, friendly staff and clean hotel but worst sleep I think I’ve ever gotten

Booked a room for 400$ that had a Hot Tub only to realize there's no water from 11PM until 6AM! No refund and the only compensation they offered was a 48$ to wave my parking fee!! I was not told about the water not being available when I checked in and then was told there's nothing they can do!

All the staff there were extremely friendly. We had no problems with our stay. Although i found the beds to be very hard & the pillows too soft. So it was a bit hard to get a good sleep. Overall, the place was amazing and i will definitely go back.