Riviere South Beach Hotel

This place is very mediocre. I wish I would have chosen to pay just a little bit more to stay somewhere else w/ better service & a better room. You’re given only one bathing towel no matter how many guests you have, so you’ll have to go ask for more. We had a cleaning lady insist on coming in to take out the trash while we were still sleeping in bed. Service upon check in was terrible. We were given no info, just asked to sign a sheet and then dismissed. The area is questionable as well, you’ll have many people hanging around the entrance gate to get in the property or bother you before you go to your room. It’s all very uncomfortable, stay somewhere else.

Nice cute hotel and great location...walking distance to beach and all the action!

Great place to stay for a bargain. Within a block from the beach and had free beach chairs and shuttle to airport at specified times. We only stayed one night and had to leave before the breakfast opened, but our deal also included breakfast which is from 8-10.

lovely place, great location, decent price

Front desk was led us on. At 11am, she Told us that we might be able to check in early. Told us to come at 1pm. We got there at 1pm, she told us to wait in the lobby another hour. At 2pm she told us to wait longer until 2:30pm. Then at 2:30, told us room might be ready at 3pm. So instead of doing vacation activities, we sat around for 4 hours waiting for our room. I asked her why she didn’t just tell us to come at 3pm. We could have just left our bags and went some where. I asked her why she continued to mislead us, she just shrugged. No apologies. Horrible customer service. We lost a vacation afternoon. Also, the hotel transport is not always available. It’s based on their availability. Driver won’t drop you at your airline, just at whatever door he wants.

I needed a place to stay while they do construction in my apartment. This place says newly renovated so I thought it would be nice. They need to reconsider. I saw dark grout lines over white grout in the shower like mold. I also saw a dark, water damage stain in the bedroom ceiling like mold. Definitely urgent.

The location is excellent. Near the beach, and all the main attractions of the South beach, but surprisingly quiet. We enjoyed the beautiful mini-garden where we could eat our breakfast and, in general, have spend a lot of time. Our suite was large and well maintained. The service was excellent.

I was very happy with my stay here. The room was a decent size, everything was clean, staff were very friendly, the location was great! The walls are thin so I could hear loudly the people staying across from us, but did not hear noise from the street.

The location is great. Really like the complimentary beach service. The service was good. However, the unit we stayed has a strong mold smell which made me feel sick.

The bathroom was a little moldy looking and they only gave us clean beach towels on the first day. Other than that the staff was very nice and the location was good