Hotel Jupiter

We loved this hotel! One of our favorites in all of Europe. We especially love the staff and the location. Jay at the front desk is one of our favorite people. He was very helpful in every regard. Breakfast was great and the owner was a nice guy as well. Wonderful location!

Location is amazing! Close to the city center but not too noisy. Room was spacious and clean, loved having a small kitchen as well. Paid for the breakfast, best idea ever! Would definitely recommend.

Was terrible service. The duty manaher who was there when we arrived was unwelcoming, unhelpful and very rude. Cheap hotel but wouldn't stay again because of the hotel staff both in the evening and the morning.

WORST EXPERIENCE OF MY LIFE! AGRESSIVE STAFF KICKED ME OUT OF MY ROOM AND PUSHED ME AGAINST THE WALL!!! At my check in date I asked if I could extend my check out time and the guy at the reception said I could extend for 8 euros an hour. The next day, an indian guy aprox 40 years old banged on my door telling me to open the door. When I opened the door he started to get in my room super agressive kicking me out of my room “You have to leave now, go, leave, you cannot stay here anymore, your check out was 1 hour ago!”, when I tried to explain I was going to pay the 8 euros per hour like the reception guy told me he was being super rude getting inside my room with a vacuum not believing what I told him denying the guy at the reception told me that. WHY WOULD I LIE ABOUT IT? When I told him I was paying for the room and he had to wait until I pack everything, he started to pull and throw all my stuff, make up, clothes, underwear, bags, everything out of the room! I started to scream him to stop and leave but he wouldnt stop and he had fire in his eyes... I started to record him like that, and when he saw my phone he came in my direction and ATTACKED ME, PUSHING ME AGAINST THE WALL AND GRABING MY HANDS AND ARMS! YES THE STAFF ATTACKED ME! There was also another man there, which was probably the cleaner, watching everything and he didnt do anything just told me to stop recording! I am going to the police today and making a report! I am traumatised and this man ruined me.

Charged 4% extra for using a credit card which was not advertised in advance. No clothes hangars or anywhere to hang shirts in room. Door on toilet/bathroom missing! Impossible stairs for anyone with mobility issues - you may get up, but you won't get down! One plug socket in room - and that was four feet (over a metre) above the bed ! O, and €1.50 for a warm bottle of water. This place is really poor value for money, even if the location is not so bad.