Henann Regency Resort & Spa

Oppholdet på hotellet var helt greit. Rommet var fint og med god størrelse. Maur kommer man tydeligvis ikke unna uansett hvor mange stjerner hotellet har. Stranden er fantastisk og hotellet har god beliggenhet i forhold til restauranter og D-Mall. Vi opplevde god service på stranden. Derimot var det veldig dårlig service i resepsjonen. For det første sto det i bekreftelsen at det skulle være wifi på rommet, men dette nektet de å gi oss uten ekstra betaling. Wifikostnaden er hårreisende dyr! Videre opplevde vi at rommet ikke ble vasket en dag og at det en annen dag ikke var håndklær. Dette var det overhodet ikke beklagelse for. Transporten til og fra hotellet fra flyplassen er veldig bra med god komfort og service. Vi kommer til å reise tilbake til Boracay, men kommer ikke til å velge dette hotellet igjen pga den dårlige servicen og at vi ikke fikk det vi hadde betalt for. Utrolig dårlig at hotellet legger problemet med feil informasjon mellom hotellet og bestillingstjenesten på gjestene. Vi var ikke de eneste som opplevde dette, etter å ha snakket med flere gjester.

Good position to stay however the hotel is now showing its age. Really needs a tidy up. A bit of Reno and a paint job would be good otherwise we enjoyed the location and the staff were really friendly. On the other hand the the actual place along the beach does require a make over . Very dirty, crowded, rubbish along the sandy beach . I guess this is caused by the locals and tourists who don't respect the envirement. At the moment Boracay is not world class as they claim but hopefully they can clean it up and return it to the place I remember 20 years ago.

Best Hotel in Boracay. Staff facilities and look cation superb. We will return again 😊

I was in Boracay for a short getaway vacation, and this hotel was perfect. Very elegant and well maintained property, with large rooms, good breakfast buffet and a decent little gym. The beach is literally just steps away, and they have beach chairs and umbrellas for guests. The hotel is quiet but it’s close to lots of dining and drinking options on the beachfront path. Boracay is closing for a few months of renovations, and when it reopens I would definitely choose this hotel for my next stay.

Let’s start hotel very good: BUT HERES THE PROBLEM HAS DUE WITH POLICY NON REFUNDABLE. MY 7 MONTH OLD HAD HAVE EMERGENCY SURGERY SO UNABLE GO. CALLED HOTEL AND HOTELS.COM HELP AS NO LONGER ABLE GO DUE FACT MY SONS CONDITION HENNANA HOTEL WOULDNT OR CARED SAID ITS NON REFUNDABLE YES I UNDERSTAND ALL POLICIES BUT COME ON TALKING ABOUT BABY NO LESS 7 MONTHS OLD WHO HAD SURGERY!!!! GAVE ALL DOCUMENTS FROM HOSPITAL STATING HES CONDITION AND SURGERY STILL HOTEL DIDNT WANT GIVE US REFUND OR CHANGE THE DATE FOR FUTURE.....DISGRACE HUGE HOTEL CHAIN NOT REFUND GUESS MONEY IS FIRST BEFORE SOMEONES HEALTH CANT GIVE REVIEW ON HOTEL THAT SEAMS TO DONT CARE OR HAVE FEELINGS FOR PEOPLE. Thank god my son is doing better and home now with us. CAN NOT BELIEVE STILL THIS HOTEL DIDNT WANT HELP US BY REFUNDING OR ABLE CHANGE OUR DATES FUTURE USE. IM REACHING OUT ALL TO JUST BE KNOW HOTEL SEAMS TO NOT CARE. Don’t get me wrong hotel very nice and friendly staff from other times we’ve stayed there. But since this happen us put sore taste on us booking again hotel in boracay or any of there hotels be in philippines or anyway else they have.