Arlo NoMad

Sentralt og fint hotell. Litt lite rom.

Fantastisk hotell, gjennomført og kult. Perfekt lokalisering. Kort vei til det meste. Kommer definitivt til og bo her igjen.

Arlo Nomad ligger veldig sentralt til, er hipt og rent. God service. Vi bodde på et king sky rom. Bildet lyver ikke, det er trangt, men utsikten veier opp for det meste. Det er et unikt hotell med kul takterrasse og fantastisk utsikt til empire state building. Minus at det kun er 2 heiser. Her må en beregne 5-10 minutter fra en trykker på knappen i 27.etasje til en er nede i lobbyen. Likevel ser vi for oss å kunne bo her ved neste besøk i byen.

It’s a weird time to travel - we live in NYC and decided to do a little staycation for the weekend. This is supposedly a 4 star hotel but definitely did not feel that way. I’m not sure what it’s like in normal times but our experience was the following: Minimal staff but the hotel still seemed to be at full capacity. They have a mask policy but they weren’t enforcing it. There was a woman with no mask who claimed to be a nurse getting on an elevator in the lobby - no staff asked her to put a mask on and no other guests got on the elevator with her. The shades in the room were a bit broken, the bathroom door was frosted glass with a foot gap on the top and gaps on the side - basically it felt like using an open air toilet in the room, no privacy in the one place you expect. They also left a note in rooms saying that due to COVID their housekeeping services were reduced. Not sure about the logic behind that - hotel is at capacity but you’re cleaning it less? If we had it to do again, we’d have chosen another place and paid a higher price.

I am RN I booked a room there to relax and have some solo time during these hard times. I had the worst experience there. From arriving and being told the room I booked and paid for weeks ago is “sold out” to being offered a room with no air conditioning. It’s July in NYC!! The staff was really rude and not accommodating talking to me like there’s nothing they can do. I asked to speak to the manager and the man was like “I’m the manager”. Is this how you treat the front line heroes at your facility? The only helpful person there was a lady at the front desk by the name of Karly. She was the only good thing about that hotel. Everything and everyone else made my relaxing weekend the worst experience ever. I’m never going back.

I was at the Arlo July 10th . The hotel was at 100% capacity and there were numerous individuals were not Wearing a face mask. The hotel had a lot signs saying Face mask were required but from my personal experience there was not actual enforcement of face mask or social distancing rules. Also when I got into my room there was a letter on the table saying that cleaning services were cut to “reduce” risk of the spread of the virus. I live in a building were management cleans the build 3 times a day, I think this approach is best to reduce the spread but I could be wrong.

We stayed for one night as they were doing some work on our bathroom, we live on 30th & Lex. Anyways the phone in the room wasn’t working and there was an alarm that went off at 7am. And couldn’t go back to sleep after that. So definitely not what I wanted to experience, also it seemed like they’re using the hotel as a homeless shelter?! I should have been informed when I checked in at the desk.

Buildings are suppose to be smoke free But the 20th Fl smelled like a smokepot house During the two days of my stay at all hours you could smell the weed

It was a beautiful stay.

Staff was friendly and were able to accommodate me putting me in a city view room on the 28th floor. Perfect for a weekend!