Iberostar Berkeley Shore Hotel

Flott beliggenhet med nærhet til strand, shopping og restauranter. Rommet var flott, men renholdet kunne vært bedre.

Fint hotell og bra beliggenhet. Veldig negativt at de tar over 30 dollar i resortfee pr døgn. Dette er ikke et resort. Dersom det er gratis håndklær og solstoler de tar seg betalt for bør de heller belaste gjester som benytter seg av dette!

Very nice hotel, central in Miami Beach Good service. We did not test the breakfast. Nice rooms.

The hotel was great after get upgrade on my room. I was pleased. But during check up front desk employee let a guest jump line instead of telling him to wait his turn. I felt this was bad customer service. I had been wait for over 20 minutes.

Parking was far

Felt safe during COVID and protesting. Room was nice, top floor corner room with views of both the city and a little bit of ocean was nice. Balcony was nice. Parking about 2 blocks away. Pool small bit nice. Service nice!

So we loved the location of the hotel. The gym and pool were nice as well. Day 1 we didn’t have any hand soap in the restroom and we called the front desk to request some the phone just rang and rang. That same day my husband ordered food from the restaurant and there were 2 huge pieces of plastic in his food. When he returned the food he was supposed to be refunded the money by signing a new receipt for the room charge but upon check out we realized we were charged twice! The second day after the housekeeping came to clean the room they still did not replace the empty hand soap bottle. We never received a replenishment of face towels even though they took the used ones. There also was no trash can in the room at all! We used a bag to put our trash in and housekeeping never took that trash out either. The staff was kind but definitely need some tweaks to some of the service. As mentioned before the location is very good. Close to Ocean Drive and Lincoln Road Mall.

Super friendly staff../great location. Beach services are shared with Loew’s hotel. Went out of their way if you had a concern.

Great friendly staff, good food, great service, very clean

Lovely hotel. Good location. Unfortunately pool was out of action and free bottle of wine had to be asked for twice and then was only half bottle. Rest of stay was very good.