Four Seasons Hotel New York Downtown

The staff was extremely forthcoming, particularly the receptionist on shift during my stay called Marissa. The rooms were spacious and elegantly designed and location was convenient.

Amazing trip and very nice hotel that is quiet. The employees were awesome! I also enjoyed the spa. My only request was for the shower water to be hotter. The faucet and the bathtub water got hot, but the shower in the spa and the room would only get warm. I would recommend the hotel especially for some pease at quiet that’s a short drive away from Times Square.

Didn't like the fact they kept making us feel like we didn't stay there. They sent us back to our room to look for imbrellas that weren't there and qiewstioned is if we Stayed there before going to another person who ended up giving us 2numbrellas . Room service got the orders wrong twice and we had to call for them to fix.. drdno housekeepinf complaint

Typical Four Seasons luxury. Great Wolfgang Puck Restaurant. Terrific location near Trinity Church and the Oculus. Helpful staff; great accommodations.

Front desk help was outstanding it was a personal touch that made a real difference

Relaxing staycaction with my husband. Great service

overall, a nice hotel and pool but for $500/night, the bed should not be concave and pillows should be of better quality. the robe felt like sand paper and honestly, i've stayed at 4 star hotels for less money with better quality items. the service was pretty nice but overall not worth $500/night

Soon after we checked in, housekeeping intruded un-announced and not requested at 7pm in the evening. They did not knock. Just walked right in. It was unsettling and embarrassing and no explanation was given. We later put in a room service request which never arrived. The hotel restaurant had pretty slow service and a rude server. It was also very expensive with small portions. Everything else in the area closed around 10pm, so our options were extremely limited. The room and view were nice, but I honestly expected much better/ respectful service for the price.

Amazing - there is nothing better than the four seasons downtown

Amazing! OMarie was amazing! He took care of every detail! We were loyal Ritz customers, but after our stay here, we are forever part of The Four Seasons brand!