TownePlace Suites by Marriott New York Manhattan/

Beautiful Place love it

Overall experience was 50/50 room design was beautiful has everything you need for a comfortable stay but there are some issues that needs to be fix which is the ac system apparently it blows out hot air and make your stay very uncomfortable hotel employees are aware of situation and yet there explanation states thats how the system is ..... also the amount of noise that accours at the property is terrible you cannot sleep or enjoy your stay without hearing loud noises from the streets itself also seems as if no one obeys the no smoking policy the moment you reach your room its the first thing you smell would not recommend coming do not waste your money

I love the stay!!

Very busy lobby but friendly staff

The room has a mini kitchen and the bed was comfortable. The prices was reasonable

Hotel appears modern and is clean. Small room is NYC’s standard. But the walls are thin. There were loud noisy guests staying on my floor. Bed and beddings aren’t comfortable.

My partner and I had to pay a quick visit to NYC for some emergency stuff. We booked this hotel for its location. To be honest, we had reasonable expectation as we are familiar with NYC lodging (small rooms, noise, etc.) and COVID situation (no breakfast, no lobby, etc.). However, this place is extremely underwhelming. (1) Room cleanness seems okay but the kitchen area is not good, with visibly dirty glasses and mugs (anyway, we bring out own bottles and use disinfect wipes to clean high-touch surfaces as additional precaution). (2) The walls were thin so expect some noise, which is expected in NYC and brought earplugs. (3) There was only one bath towel in the room. There was no housekeeping number on the phone so we stopped by the lobby to request another towel. It never arrived till we checked out the next day. (4) Finally, I totally understand the closure of lobby and breakfast area. However, they even discontinued luggage storage service after checkout. Do they expect guests to walk around the city with suitcases? Luckily, we parked our car in the garage next door, so we were able to store bags in our car. This way, we do not have to bring our bags to the business location we were visiting that has a security check.

It was a cute place to stay, perfect room for a couples getaway! The room is a little small but the addition of the kitchen was great for saving money on breakfast. Overall 9/10! Great for the price!

The major issue is the elevator. The staff force the elevator to do whatever they want it to do. And guest have to go on rides with them. They should have built them a service elevator and not been cheap. They have house man work all night going up and down elevator and making noise tell late at night.

Incredible, professional and customer service focused staff wear a smile from the moment I checked in to when I checked out. I could not be happier with my stay at another spotless Marriott location.