Staypineapple, An Artful Hotel, Midtown

Clean place , central location with staff pleasant. Good mid-range hotel. Just right for business trips.

Pineapple boutique hotel— in general it was fun and a new concept. The Alexa to call the front desk was not able to do anything in terms of tasks, and was not functionally helpful. Two times I had to get out of the taxi A few blocks away, and walk to the hotel in the rain, because the traffic was so terrible. I am used to having small hotel rooms in London or New York. However this room was too small to have a king bed and would have been at least usable with a queen size bed. There was no desk nor chair, however this is increasingly common in millennial focused hotels such as Moxy. The lobby was fun, and had funky decor for a hang out space. I had a good stay, and do not mean to post a litany of complaints, however there were some annoyances,. The staff was pleasant, and helpful, including for luggage storage. It would have been helpful, If the hotel had a food vending machine, as there was no restaurant in this four-star establishment. The hotel is well located for walking to Times Square or to Chelsea. Also Penn station. I was told by the hotel staff that the rate of the roomWas $291. However, I ended up paying The equivalent of $384, including a $25 amenities fee. I did apply hotels.com $201 “free night“ credit as part of that. It was not clear why the discrepancy. I appreciate that the hotel is brand new, and obviously has a few things to work on for services. However I was quite satisfied with the stay and enjoyed this new hotel, And would stay there Again.

No complaints. The place was exactly what I expected. Clean, friendly staff, close to Penn Station and other site seeing places. Bed is awesome & comfortable!

Really liked our stay. These folks have done a great job with the Pineapple theme (including the cookies). Most importantly, the concierge and service folks were super polite, friendly and informative. The entrance to the hotel could feel congested but was more than made up by the friendly folks there. Quite a hi-tech hotel with their virtual personal assistants in the rooms. Wish we could use them to control the lights too :)

So wonderful! We enjoyed our stay very much. Great staff, and very responsive. I loved talking to them every morning and evening. This was such a great location for us, and we were able to walk everywhere. We look forward to returning.