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Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverfront hotel with outdoor pool, near Baptist Medical Center Jacksonville

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Bar (on property)
Water view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Billiards

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Bar
  • Connecting rooms available
  • Laundry facilities
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • 22 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is $122
includes taxes & fees
$107 per night
Dec 26 - Dec 27

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 396 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Blackout drapes/curtains
  • 797 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 396 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 398 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Down duvet
Pillowtop bed
  • 396 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Jacksonville

Pool
Pet friendly
Parking available
Free WiFi
8.6 out of 10, Excellent, (1394)
The price is $165
includes taxes & fees
$145 per night
Dec 16 - Dec 17
Hyatt Regency Jacksonville
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About the neighborhood

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 12 min walk - 1.0 km
  • Florida Theatre - 20 min walk - 1.7 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.1 km
  • EverBank Stadium - 5 min drive - 3.5 km
  • Daily's Place - 5 min drive - 4.1 km

Getting around

  • Jacksonville International Airport (JAX) - 21 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 42 min drive
  • Daytona Beach Intl. Airport (DAB) - 86 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 5 min walk
  • San Marco Station - 9 min walk
  • Kings Avenue Station - 9 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬7 min walk
  • ‪La Nopalera San Marco - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬19 min walk
  • ‪V Pizza - ‬6 min walk
  • ‪The Bearded Pig - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Southbank Hotel by Marriott Jacksonville Riverwalk puts you within a 15-minute drive of EverBank Stadium and St. Johns Town Center. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a fitness center, a terrace, and a garden. The comfortable beds and helpful staff get great marks from fellow travelers. Public transportation is just a short walk: Riverplace Station is 5 minutes and San Marco Station is 9 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 322 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 total, up to 25 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Uncovered onsite self parking (USD 16.00 per day; includes in/out privileges)
  • Uncovered onsite valet parking (USD 22.00 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Pool gate

What to do

  • Pool table
  • Golfing nearby

Working away

  • 24-hour business center
  • 22 meeting rooms
  • Conference center (39425 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50

Parking

  • Uncovered self parking costs USD 16.00 per day with in/out privileges
  • Uncovered valet parking costs USD 22.00 per day with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk offer free cancellation for a full refund?
Yes, Southbank Hotel by Marriott Jacksonville Riverwalk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes. Self parking costs USD 16.00 per day. Valet parking costs USD 22.00 per day. RV/bus/truck parking is available.
What are the check-in and check-out times at Southbank Hotel by Marriott Jacksonville Riverwalk?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Southbank Hotel by Marriott Jacksonville Riverwalk?
No, this hotel doesn't have a casino, but bestbet Orange Park (20-min drive) is nearby.
What is there to do at Southbank Hotel by Marriott Jacksonville Riverwalk and nearby?
Southbank Hotel by Marriott Jacksonville Riverwalk has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Southbank Hotel by Marriott Jacksonville Riverwalk?
Yes, there's an onsite restaurant.
What's the area around Southbank Hotel by Marriott Jacksonville Riverwalk like?
Southbank Hotel by Marriott Jacksonville Riverwalk is located by the river in Downtown Jacksonville, a short 5-minute walk from Riverplace Station and 9 minutes' walk from Museum of Science and History. Travelers say the area is walkable and good for shopping.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Good. 4 people but only 2 towels provided.
Kim, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

jeffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Customer Service
Our booking through Hotels.com was for two rooms but hotel was only sent one room. After showing the confirmation and reservation showing 4 people, two rooms, the hotel was quick to create a reservation for the other couple, same rate as originally booked. All staff were super sweet, kind and professional. The room was great but floors didnt look like they were vacuumed ans little pieces of chips were found upon entry. Not a big deal but worth mentioning.
Bridget, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay all around
Judi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stefan, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Everything was good except the hour and forty five minute wait on food.
Chad, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Gary, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Roderick, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeff, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RYAN, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Luis, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fernandez, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Great stay, clean comfortable and all the employees have a happy disposition! Breonna, Will, Kameron and Hazel as well as all the employees had smiles and were very helpful. Only con was you need some hooks in the rooms and another towel bar in the bath. One towel bar for three people was a little much with no hooks! Overall great place!
Laura, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Sharon, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
The reason for my trip was to have a place to stay while Hurricane Milton threatened Tampa where I live. I had originally made a reservation at another hotel which the other hotel did not honor. I immediately tried to find an alternate place and got a reservation at the Southbank Hotel. Given what happened at the other hotel, I was concerned about whether I had a place to stay or not. The Southbank staff quickly reassured me they had my reservation and would provide me a place to stay. I was so thankful that they provided this reassurance. Only gripe might be that they made us wait until 4 pm to check in. There were a lot of us from the Tampa region and it ended up taking them over an hour to service everyone. But I have to say the staff did try to get everyone serviced as quickly as possible. The hotel was a comfortable place to stay while waiting out the storm and it was convenient to restaurants so I could get food while I was there. THANK YOU to the Southbank hotel staff!! You helped us in our hour of need and I can’t thank you enough.
Walter, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Southbank Hotel
Leanne, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Tarshea, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Outdated, dirty and bad service since new management took over. They now charge for parking and breakfast. Stay somewhere else..
1-night business trip
Verified Hotels.com guest review

6/10 Good

We reserved a room for the Navy Chief Khaki Ball. At arrival we were informed by our own peers that many third party ordered rooms had been canceled. WITHOUT notification to the customers of this happening. Fortunately, this was not our situation but many of our peers found themselves in this predicament. Once we checked into our room, we noticed the lack of cleanliness. There was spilled soda on the counter top and inside of a drawer. In addition, the desk chair was filthy with crumbs and soda residue. Next, onto the banquet hall food. We might as well have gone to a hospital cafeteria because that is exactly the quality in which we received. In fact, I’ve had better food at hospitals. I understand having to provide for such a large quantity of people, however frozen bag mash potatoes, frozen steam in a bag veggies, and frozen chicken is not the exact answer. NOTHING about the food was fresh. Not to mention there was NO options for those who may have diet restrictions. The one spot of the hotel which held to its Marriot standard was the bar. It was lively, the staff was attentive, and it was clean. Overall, the event was a bit of a bust and instead of taking advantage of the room we reserved for the night, we ended up going home.
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Tierney, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Just plain awful
Scott, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review