Business need: Overnight stay in the area - no need for extensive facilities.
Reception closed early in the evening, key in envelope taped to the fron door. Good job I phoned early in the morning to advise the hotel of my late arrival.
It turned out that, when paying with my credit card, the hotel added a 3,45% extra charge to the "agreed" fee. The official receipt was for the agreed fee only. This is the reason for giving the hotel a low score on Service