8/10 – Veldig bra
18. mai 2024
Saved by the friendly staff
A really friendly, welcominng and serviceminded staff makes all the difference and saves our view on our stay.
Food was good, Italian a la carte was great.
Lota of stairs was a bit tricky with a pram.
We got the wrong room upon arrival. Next day we got a new family room, in the old part of the hotel. This was so unleveled that the pram had to be parked with the break on not to roll to the other end of the room.
The shower was in the tub, not ideal travelling with small children and grandma at 79.
Waterslide in the pics was not there anymore. The - per now - unfinished kids area on top of the hill will probably be great when finished. Exercise room did not exist either.
Maitenence needed all over. Missing locks and handle on the toilets by the pool, cracks, broken umbrellas and almost everyone was missing pins to put them up... again saved by friendly staff that helped as best they could.
Broken shutters in the room, missing plug for the tub, AC living its own life...
Marit
Marit, familiereise på 7 netter
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