The location, size and furnishing of the studio apartment near Plaza de la Merced was ok, but despite asking specifically and being told in the reception I was getting the room that was pictured online, it had no view as promised other than onto the garbage of the backyard wasteland, the half-ruined house on the other side of this and the very top of the cathedral tower peeking over this less than lovely building. The free wifi was non-existent. I called the reception (which is a different place in the city center) and complained about this the first night and the receptionist promised to have this fixed the next morning. There were 3 TV channels, on my stay only showing Spanish Christian revival shows. I observed pubic hairs on the wall in the shower. The blind had got stuck and could not be pulled down. Woke up far too early to the sound of construction work in the ruin across the backyard. Coffee maker did not work and wifi was still not available. After further complaints, staff admitted the non-working wifi is a continuous problem/state of affairs. Their only option was to try to restart it, which did not work. At this point I was fed up with spending my longed-for vacation in such crappy surroundings and moved to a hotel. I had pre-payed for several nights, but the receptionist could not promise me my money back for the remaining nights. However, when talking to the owner the next day, he immediately agreed to reemburse my payment.