The Rubens At The Palace

Frokosten var kjempe bra, servicen strålende. Det som trekker litt ned er at det lukta røyk på rommet. Så alle klea måtte vaskes når vi kom hjem.

Vi brukte hotellet som utgangspunkt for at ungdommene kunne "shoppe" en helg. Fantastisk hotell å slappe av på etter shopping og deilig hotell å være på mens vi ventet på at ungdommene gjorde seg ferdige i butikkene de dagene. Afternoon tea var en hyggelig opplevelse med lun og varm stemning. Gode matopplevelser på the Grill og lange frokoster. Baren har en helt egen stemning og tilbød å utvide horisontene på gin den ene kvelden vi var innom. Dette er et virkelig engelsk hotell på alle måter, innredning, rom, interiør, service og komfort er av ypperste engelsk kvalitet. Vi kommer igjen.

Vi hadde et veldig bra opphold her. Flott hotell til en god pris. God service. Sentralt i forhold til Victoria station og Gatwick Express.

The location is perfect. Close to Buckingham Palace, Victoria station, Hyde park and etc. Room: The room was a little bit small but it wasn’t a problem as we didn’t come to London to spend time in our room. It was clean, the bathroom was also very clean and tidy. A few things I wish could’ve been better: 1) There was no hair dryer. 2) there was no mini-fridge so we could keep our food/water. 3) The bed was quite small for two people. I kept waking up because I was either falling down from the bed or taking space from my partner. Other than that, the hotel was very nice. A classic feel around it. We didn’t get to try the two restaurants but heard rumors that they are very good. The staff were very pleasant and professional. We will definitely stay here again, in a larger room!

Bra hotell i engelsk stil med fin beliggenhet, spesielt hvis du kommer med tog til Victoria station. Veldig god service og godt renhold.

Excellent service from the moment we arrived laden with bags. Room was lovely as was bathroom. Bed was vast! Very comfortable. Drinks in the bar were very good and we had a really lovely meal in the restaurant. Would definitely choose to stay here again.

The staff treated me like a royalty! They made me feel like I’m home. Junior at the front desk was amazing about my accommodation. The concierge whom I call “Mr. B” was gracious enough to get out of his way so I can have an afternoon tea. It was my first & thanks to Mr. B! He is always helpful in giving me directions whenever I need to go somewhere. Aaron was helpful & pleasant as well. Alessandro the bartender was a delight. Zoe & Catherine made sure I was having a good time. They are all amazing! And the breakfast crew at the English Grill was a delight. It’s opulence & elegance at its finest! I will book my stay at The Rubens again for sure! Thank you to everybody! You are the best & you are second to none.

Check in was poor, room was single glazing over the trash dumpsters in a parking lot. Had to pay 50 GBP per night more for a king- beautiful but the room so small you could hardly move through it. Wait was awful in the bar. Tea was very nice and the porters were great-friendly and helpful. Very well located.

Service was exceptional. Everyone was friendly and willing to help. My daughter has a severe food allergy and they took extreme care in making her feel comfortable eating in their restaurants. The room was clean but a bit cold. The location was great for walking to all the major tourist spots. There is a grocery store around the corner which was convenient for picking up snacks.

Comfortable, welcoming hotel - great staff from Michael on the door to the reception staff - nothing was ever too much trouble & they went out of their way to make your stay the best. Room was comfortable, clean & warm and had everything we needed- the view over the palace mews was great. We will return.