Point A Kensington Olympia

First and only positive thing - its new. Other than that they can not call themselves a hotel. No services without an additional fee. They do not clean the room, and I find that really annoying when you stay for more than a couple of days. We stayed 4 nights. With shoebox-rooms I would really like if they would write the size of rooms on the page when booking, and also bed size. The bed could not be called a double bed. When we arrived the rooms were not ready for check-in at 15 as said. They luckily took our suitcases without fee, but when we left at 11 on check-out they wanted us to pay to keep the luggage. Never experienced a hotel with additional fee for keeping the luggage. As I got a bit irritated he suddenly says its ok and that we dont need to pay.

God beliggenhet, veldig hyggelig personale og god frokost. Små rom men gode senger. Ingen renhold på rommet under oppholdet,.

We loved it! The room was small but clean and quiet. We have no regrets about this hotel. And the staff was amazingly sweet.

Room was nice and new! Very good location. Would stay here again.

Our check-in experience was not good we arrived at 5pm and our room was still not ready we waited ,then our room the window was broken, it took an hour an four members of staff to decide yes the window was broken. The language barrier made the problem ten times harder and slower to be dealt with. Finally we got our room and had no complaints it was lovely, and the breakfast was amazing. Just our first impressions were tainted due to the language barrier predominantly.