Excelsior Hotel

Nabo til Naturhistorisk museum og rett ved Central park. Rolig område, men fin tilgang til Downtown via Subway

Nice older hotel in a good location near Central Park and Museum of Natural History. Staff was friendly and helpful. Breakfast a little pricey and limited. Parking is a bit tricky although not bad if you don’t plan to drive in town.

The location of the hotel was great. I loved that there was a living room and a bedroom that was really nice. For me the bed was not very comfortable neither were the pillows. I had a hard time sleeping and the bed really bothered my back. We had some issues with the staff there. Some of them were very nice and helpful and most of the others were friendly or welcoming. I also did not like the fact that there were no coffeemakers in the room. I did ask for one and they did supply me with a hot water kettle which was perfect for me since I travel with my own tea bags. However, most hotels, even small ones offer that and they serve fresh drip coffees in the morning and afternoon. Here they have keurig offerings from 7-11 am. I do not care for those options and I feel they are not what I would expect to be served in the Upper West Side of NYC.That was just my little pet peeve. I do enjoy a good cup of decaf coffee and my travel companions enjoy good coffee. We had another incident with the hot water in our bathroom and some monies missing that we left for our cleaning person. The hotel does have some charm as it is old and does need some refurbishing.

Staff was very attentive. Chose this hotel be close to Lenox Hill Hospital. Would def stay again in the future. Beautiful hotel with wonderful staff

The staff were all great and really helpful, but the room we stayed in had a strange smell. It turned out that an emotional support dog had stayed in our room previously and despite leaving the windows open, the room still had a dog aroma. However the hotel was in a great location, quieter at night and the room we had was roomy, which is refreshing for New York.