Riviera Plaza and Conference Centre Calgary Airport

Hotel is fine and conveniently located. Not impressed with some “dirty” towels, maybe they just don’t come clean any more. Should be thrown out if that’s the case.

Was great value

All was very good except the breakfast. Cookies and granola bars maybe could have been replaced with a cinnamon bun or Danish.

For the price we paid, we can't really complain. Room was clean, checking was fast. Didn't stay long as we arrived late and left early. Nothing was open at night in the area (it was labor Day night so it might be different at a different date). However, we were surprised as we were leaving by a couple entering our room. We found out that the night clerk didn't booked us properly and day clerk assigned our room to other guests. No big deal as we were ready to leave but I wouldn't have appreciated it if we were still asleep.

Long wait times to check in as always takes for ever to get your deposit back 10-14days

Not quite sure it's the fault of the hotel or hotel.com. When we input 2 adults and 2 kids, the price says 50 dollars per night. However, we got charge $50 for taxes and fee. Apparently, $50 per night is for 1 adult and 2 kids. We phoned hotel.com and they said they will resolve it after our stay. You guess it - they never did.

You get what you pay for it was a ok hotel for the ok price I paid no pool or hot tub always a line up need more front desk people most of the time

I would never recommend this hotel to anyone. The only good thing about it is the price but as tho old saying goes you get what you pay for. My wife and I booked 2 nights then decided to book a third earlier night. All went well with hotel.com. Upon check in we were told because we booked two different bookings we’d have to chi out in AM and chi back in for the original 2 nights. We complied and when we Where booking back in told we need to do a second deposit because they had already booked us out, the even counter staff did not inform us of this and could have held the 1st. deposit if they had informed relieving staff. The room was way below acceptable standards, how ever for the price we figured ok. The carpet was stained, toilet seat broken, desk chair arm broken, no soap or shampoo, no coffee or sugar even when requested from front desk. I even spoke to the manager and said he could wave the 2 deposit he wouldn’t do that and there was a second man in shorts, flip flops and an island shirt that stuck his nose into my discussion with the manager (maybe owner or off duty manager) in any event I will never recommend this hotel to anyone nor will my wife and I ever return........