Walt Disney World Dolphin i Lake Buena Vista

Great hotel for Disney park adventures.

Awesome location being so close to Disney parks and restaurants. Pool at the hotel is really amazing and the kids loved it.

The view was poor but location was good. I didn't think it was worth what we paid for it for. Front desk kept trying to up sell us. I would not choose to stay there again. I would pick a Walt Disney owned property instead

The most upsetting part of the hotel was on check-in promptly at 3:00pm I was told my room wasn't ready, I was told they would text me when it was. I waited one hour finally getting upset and went back up to the desk to discover my room was ready. Very poor front desk service.

Believe the reviews. There is a reason this hotel is rated lower than similar priced hotels. I would not recommend this hotel for the price unless being walking distance to EPCOT is a priority. Valet lost my keys and took 35 minutes to find them. They apologized and said they would comp the $28 valet fee. Check in clerk was nice and gave us an upgrade since it was our anniversary. However, the hallways smelled old, the room was not cleaned well, the coffee pod did not fit the coffee maker, the bathroom counter was not level and things rolled off and we had a dead roach in the bathroom. Seems like for a $25 resort fee some of those things should not have been the case. I don't normally checkout with the front desk when leaving a hotel but with all the issues, I did this time. It was then that I found out that not only did they not comp the valet fee but I was double charged. The outside grounds were well kept. The food and drinks at the hotel were pricey but that was to be expected. We met some great people at the hotel bars and restaurants.